Description
How often one feels that one made a mistake, said or did something that hurt someone quite unnecessarily, and experienced remorse for that, and yet failed to settle the matter peacefully, simply because one could not muster the courage and the generosity to own up one’s fault and say “I am sorry”! Saying Sorry can work wonders: comfort the one who says it, calm the tempers of those who feel hurt, rebuild a broken relationship and establish peace and harmony between persons. Saying Sorry is a mature and honorable act. This book tells you why, how and with what mentality one should say Sorry, how one can say it gracefully, and how all persons concerned stand to benefit from it.
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